Code for Sustainable Homes - Code Helpline

We offer a Code Helpline for all issues relating to the Code for Sustainable Homes.

The Code helpline is suitable for Housing Associations, Developers, Architects, Contractors and others.

  • Designing a new development and have questions on the Code?
  • Filling in a PQQ and need help on any Code related sections?
  • Submitting a tender and need Code related support?
  • Reviewing tender submissions and need independent Code advice?
  • On site and not sure if something is Code compliant?

Our Code helpline is designed to support you so you can save time and money.

" If we had been able to call you on the day we started on site, we would have avoided these problems and saved a lot of money and hassle" Contracts Manager, National Housebuilder 

How does it work?

Once you have signed up for the service, you provide us with the name or names of staff in your company who are authorised to use the service. They can then call or email us with a question whenever they need to.

Please contact us to discuss how this would best work for your company. Typically we will assess how many staff would like to have access to the helpline, what level and type of support you may need and then explain in detail how the service works.

Many companies want the peace of mind to know that if they need help, they have a Code specialist on hand who will give accurate, impartial advice.

The Cost 

A basic service (small company with occasional questions) will cost from £300 per year. 

We will be happy to provide a quotation for the service you need.

Please contact:

Steven Knight T: 0161 224 0749  M: 07768 814 554

Or register your interest here